Was It A Third-party Platform?

Was it a third-party platform?

See, GrubHub and UberEats and Door dash and so on are apps created by computer people, NOT restaurant people, and speaking as someone who has had to be the restaurant tech guy putting stuff in those, it really shows!

It's a thing that comes up all the time, too. "These are the data reports that your POS will give you!"

"Okay, cool. Can I have coupon use by map sector for targeted local marketing?'

"Why would you want to--"

"Then how about deliveries by address instead of phone number? Dorms and hotels and things like that can have a hundred phone numbers for one address, and I want to-- why are you staring at me like that?"

And menus in third-party apps are just as bad. Sometimes, if you're very sneaky, you can figure out how to make something the programmers never thought of work for you, but you may have to have a good idea of how the program works, maybe a background in computer work... And many small restaurants just don't have someone for that.

(It also goes both ways, of course. "Why can't the program just do the thing I want?" Because it's not set up to, or the data doesn't exist, or...)

Okay, so: there's a local restaurant whose online ordering process involves various selecting various sauces to be included with one's order – so many units of teriyaki sauce, so many units of hot sauce, so may units of peanut sauce, and so forth.

The idea is supposed to be that you can select any combination of sauces you want, as long as it adds up to no more than four units. However, what the app actually required is that you select exactly four units of sauces; it wouldn't let you submit the ordering form if the total wasn't exactly four.

Just today I discovered that they seem to have fixed it... not by correcting the errant validation rule, but by adding a "no sauce" option, which counts toward the required total of four.

Thus, it's now possible to place an order with, say, two units of teriyaki sauce rather than four by entering 2x "teriyaki sauce" and 2x "no sauce". Similarly, an order with no sauce at all is 4x "no sauce".

This is quite possibly the least intuitive ordering process I've ever encountered, and I've literally worked in e-commerce.

More Posts from Unkajosh and Others

1 year ago

Small sea creatures want to kill you.  Respect their space, please.

unkajosh - Just this guy, you know?
4 months ago

Aw, who's a cutie spider? Who's the very best spider? YOU are! Yes, YOU are! *Skritch skritch skritch*

glimpse into my beautiful imaginary world where arthropods are really big and we domesticated them

Glimpse Into My Beautiful Imaginary World Where Arthropods Are Really Big And We Domesticated Them
Glimpse Into My Beautiful Imaginary World Where Arthropods Are Really Big And We Domesticated Them
Glimpse Into My Beautiful Imaginary World Where Arthropods Are Really Big And We Domesticated Them
Glimpse Into My Beautiful Imaginary World Where Arthropods Are Really Big And We Domesticated Them

edit: people are starting to say some "my worst nightmare" or "eeeww no that one is yucky and scary" comments on this like they do on any bug post and id like to say. it's fine if you don't like bugs it's fine if you're scared of bugs but don't put that on MY post clearly talking about how much i like them and how cute i think they are. you can make your own damn post about how much you hate wasps or spiders or whatever. i'm blocking people who make these kinds of comments.

1 year ago

Y'all are amazing. Reblog to hug the person you’re reblogging from.

1 year ago

This one is always worth sharing.

This weekend I was told a story which, although I’m kind of ashamed to admit it, because holy shit is it ever obvious, is kind of blowing my mind.

A friend of a friend won a free consultation with Clinton Kelly of What Not To Wear, and she was very excited, because she has a plus-size body, and wanted some tips on how to make the most of her wardrobe in a fashion culture which deliberately puts her body at a disadvantage.

Her first question for him was this: how do celebrities make a plain white t-shirt and a pair of weekend jeans look chic?  She always assumed it was because so many celebrities have, by nature or by design, very slender frames, and because they can afford very expensive clothing.  But when she watched What Not To Wear, she noticed that women of all sizes ended up in cute clothes that really fit their bodies and looked great.  She had tried to apply some guidelines from the show into her own wardrobe, but with only mixed success.  So - what gives?

His answer was that everything you will ever see on a celebrity’s body, including their outfits when they’re out and about and they just get caught by a paparazzo, has been tailored, and the same goes for everything on What Not To Wear.  Jeans, blazers, dresses - everything right down to plain t-shirts and camisoles.  He pointed out that historically, up until the last few generations, the vast majority of people either made their own clothing or had their clothing made by tailors and seamstresses.  You had your clothing made to accommodate the measurements of your individual body, and then you moved the fuck on.  Nothing on the show or in People magazine is off the rack and unaltered.  He said that what they do is ignore the actual size numbers on the tags, find something that fits an individual’s widest place, and then have it completely altered to fit.  That’s how celebrities have jeans that magically fit them all over, and the rest of us chumps can’t ever find a pair that doesn’t gape here or ride up or slouch down or have about four yards of extra fabric here and there.

I knew that having dresses and blazers altered was probably something they were doing, but to me, having alterations done generally means having my jeans hemmed and then simply living with the fact that I will always be adjusting my clothing while I’m wearing it because I have curves from here to ya-ya, some things don’t fit right, and the world is just unfair that way.  I didn’t think that having everything tailored was something that people did. 

It’s so obvious, I can’t believe I didn’t know this.  But no one ever told me.  I was told about bikini season and dieting and targeting your “problem areas” and avoiding horizontal stripes.  No one told me that Jennifer Aniston is out there wearing a bigger size of Ralph Lauren t-shirt and having it altered to fit her.

I sat there after I was told this story, and I really thought about how hard I have worked not to care about the number or the letter on the tag of my clothes, how hard I have tried to just love my body the way it is, and where I’ve succeeded and failed.  I thought about all the times I’ve stood in a fitting room and stared up at the lights and bit my lip so hard it bled, just to keep myself from crying about how nothing fits the way it’s supposed to.  No one told me that it wasn’t supposed to.  I guess I just didn’t know.  I was too busy thinking that I was the one that didn’t fit.

I thought about that, and about all the other girls and women out there whose proportions are “wrong,” who can’t find a good pair of work trousers, who can’t fill a sweater, who feel excluded and freakish and sad and frustrated because they have to go up a size, when really the size doesn’t mean anything and it never, ever did, and this is just another bullshit thing thrown in your path to make you feel shitty about yourself.

I thought about all of that, and then I thought that in elementary school, there should be a class for girls where they sit you down and tell you this stuff before you waste years of your life feeling like someone put you together wrong.

So, I have to take that and sit with it for a while.  But in the meantime, I thought perhaps I should post this, because maybe my friend, her friend, and I are the only clueless people who did not realise this, but maybe we’re not.  Maybe some of you have tried to embrace the arbitrary size you are, but still couldn’t find a cute pair of jeans, and didn’t know why.

1 year ago

100% this. Why is it bad if the people who own tons of land lose money? Fuck those guys!

unkajosh - Just this guy, you know?
unkajosh - Just this guy, you know?
unkajosh - Just this guy, you know?
unkajosh - Just this guy, you know?
unkajosh - Just this guy, you know?
1 year ago

This is the only possible explanation that makes any sense at all. Headcanon accepted.

The naming of female characters in Bond movies makes a lot more sense if you headcanon them as trans women who picked their own slutty names.

Like, can I believe "Pussy Galore" is a cis woman who was named that as a baby? No. But a trans woman who got vaginaplasty and is very proud it of? Of course!

1 year ago

Yeah, it’s honestly crazy.  I know maybe one other couple of my generation that’s been married anywhere near as long as we have.

“what if people transition and then regret it?” ok. let’s do that with everything. no more straight marriages until the heterosexual divorce rate is below the detransition rates

1 year ago

Seriously. Why do we idolize people who suck the money up from the poor?

unkajosh - Just this guy, you know?
11 months ago

Well, yeah. It's fine!

Reblog if you think it’s okay to platonically say “I Love You” to your friends

1 year ago

This is how we got here, yeah.

My Cartoon For The Latest Issue Of New Scientist.

My cartoon for the latest issue of New Scientist.

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unkajosh - Just this guy, you know?
Just this guy, you know?

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